Nashville Hotel

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Responsible for the management of all aspects of the Food & Beverage operations, in accordance with hotel standards. Will oversee and direct the operation of the banquets, culinary, room service, and restaurant facilities. Will direct, implement, and maintain a service and management philosophy which serves as a guide to respective staff.

• Review daily high cost item inventory control sheets and food cost comparison to potential.
• Review production planning to forecasted covers.
• Review production planning for Banquets and check banquet reconciliation daily.
• Review and maintain other expense control sheet as well as missing check report.
• Review abstract trend of daily specials; appetizers, desserts, side orders in percent to total covers and compare to production sheets.
• Review cover counts against sales goals.
• Compare average checks and develop action plan if average check falls below budget.
• Monitor to ensure that all stations are working with production sheets and amounts are produced as listed on those production sheets.
• Ensure that amounts are sufficient for forecasted covers.
• Make sure that cooks follow recipes and that food for banquets is not being overproduced.
• Stream-line coordination of Food and Beverage products served in Banquets.
• Check portions for size as established in menu item recipe.
• Check that food products meet purchasing specs.
• Check that there is no free pouring of liquor.
• Ensure that plates meet specs and pictures.
• Ensure that specials served have price value relationship.
• Check on pick-up time for service personnel.
• Check that food items in kitchen area are properly stored.
• Ensure that sanitation standards are met (local Health Code Requirements).
• Monitor waste in kitchen, garbage pails, on the line, in the refrigerator and walk-in areas.
• Ensure quality in employee's meal product.
• Ensure buffets and coffee breaks set ups, tabletops, and uniforms for banquets.
• Ensure service to all guests follows established standards, is consistent, efficient, and courteous.
• Develop growth and development plans for high potential middle managers.
• Monitor turnover rate and ensure it is at a reasonable level.
• Review weekly forecast volume in covers.
• Review scheduled hours in line with volume range.
• Identify and implement better methods for efficiency and reduction of payroll costs.
• Ensure service to all guests follows established standards, is consistent, efficient, and courteous.
• Know and adhere to all liquor liability laws.
• Know, adhere, and enforce all company policy and procedures.
• Perform any other duties required by senior management.

• Minimum of five years progressive experience in Food & Beverage Management, with at least two years in a senior leadership Food and Beverage role within a hotel.
• Minimum two years’ experience in a Banquet Operations leadership role. Large convention hotel experience strongly preferred.
• College degree, preferred.
• Must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Ability to effectively mentor key leadership positions, to include department heads and assistant managers.
• Must have extensive hands-on food and beverage knowledge and experience including managing multiple outlets, banquets, inventories, menu development and P&L responsibilities.
• Strong understanding of forecasting, budgeting, scheduling, checkbook management, productivity, inventory controls, P&L analysis, food and beverage cost controls, culinary techniques, and menu development.
• Strong computer and technical skills to include Micros and on-line purchasing systems.
• Ability to track and analyze department turnover trends with demonstrated ability to identify and implement corrective action steps if necessary.
• Demonstrated ability to handle progressive discipline/coaching discussions.
• Proven ability to engage associates at all levels.
• Demonstrated ability to work with Sales and Catering leadership.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
• Reading, writing, and oral proficiency required, must be able to communicate with guests and staff professionally and with empathy.
• Maintain a professional business appearance, attitude, and performance.
• Must have a flexible schedule and be willing to flexible hours to include nights, weekends, holidays and as needed during busy times and high-profile events.
• Ability to obtain a State of Tennessee Alcoholic Beverage Commission server permit.
• Ability to obtain a Serve Safe Food Manager certification.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.