Interlocken Resort

The Four-Diamond, award-winning Omni Interlocken Resort welcomes you to a retreat into modern luxury. Nestled against the backdrop of the Rocky Mountains, this year-round Colorado resort near Denver offers a wealth of on-site amenities. With its stunning panoramic views of the mountains or valley, unmatched luxuries and the essence of snow-capped mountain tranquility, the Omni Interlocken Resort is sure to sweep you off your feet.

The Omni Interlocken Resort’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Interlocken Resort may be your perfect match.

Omni Hotels & Resorts is seeking an experienced National Sales Manager for the beautiful

Interlocken Resort & Spa! 

Omni Hotels has been named one of the "Best-Led Companies of 2024" by Glassdoor.

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

The Omni Interlocken Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. Omni Hotels & Resorts ranked #1 in the Upper-Upscale category of J.D. Powers and Associates annual study for guest satisfaction, winning this prestigious award year after year.

If you are a consistent closer who exceeds monthly goals, energetic, motivated salesperson and team player then we offer the perfect environment for you to succeed. This position is also part of the Omni Work From Home Program in which you can earn various remote days after your 90 day introductory period, and considering you are producing. This program is subject to the discretion of the property, and can be explained in further detail. 

Salary range for this position: $75,000 - $80,000/year based on experience. This role is eligible for Omni's Sales Incentive Plan. Full Time Associates at Omni Interlocken Resort are entitled to elect the following benefits: Medical, Dental, Vision and other healthcare benefits, Paid Maternity Leave, 401k and Paid Time Off Accrual. Omni Interlocken Resort reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.

Additional associate benefits offered include golf privileges, discounts at the spa and restaurants, discounted rates at other Omni properties, corporate discounts, continued education opportunities and more.

• Plan and maintain regular communications with, and actively solicit additional business from, Hotel key accounts
• Communicate and/or meet with parties interested in the Hotel’s services and assess the parties’ needs and whether the requested services would be a profitable or best use of the Hotel’s rooms and space consistent with client needs and budgets
• Prepare guest proposals with various options available for Hotels services and products (rooms, events, F&B, convention or meeting space, pricing, dates, locations) that are consistent with the goal of high guest satisfaction and with other Hotel bookings and profitability standards
• Negotiate, prepare, and review terms of contracts for Hotel services in compliance with Hotel billing and rate guidelines and under supervision of Director of Sales
• Meet or exceed targets for prospecting of sales opportunities and targets for revenue streams, as determined by Hotel management
• Execute and manage internal processes necessary to reserve and confirm the negotiated contract services, including blocking of guest rooms, meeting space, and catering requirements
• Promote high visibility of Hotel through active involvement in industry associations and trade shows
• Provide mentorship and professional development to lower level and less experienced sales employees
• Support and promote all Corporate programs to increase customer awareness of Omni Hotels and ensure that the customer receives the appropriate benefits of each program
• Maintain high quality guest offerings, in coordination with Convention Services Department, and contribute to the protection and cleanliness of the owner's physical assets
• Maintain a record of prompt and regular attendance at assigned work location and for work assignments, as scheduled by Hotel managers
• Interact and communicate positively and professionally with guests, prospective guests, key accounts, coworkers, and visitors to the Hotel
• Use computer and electronic devices and related software properly and effectively to communicate, including email, and to prepare reports and analyses of sales activity
• Plan, prioritize, and implement sales strategies and sales plans, to manage multiple tasks and deadlines, and to work in a fast-paced environment
• Complete assigned tasks and projects in a timely manner and as directed by Hotel management
• Contribute to and support the maintenance of a safe working environment, including protections for guests and coworkers, and perform all work in compliance with Hotel safety standards and all legal requirements
• Comply with Hotel and Corporate policies and procedures and all applicable legal and regulatory requirements
• Attend and contribute to regular meetings of sales team and Hotel leadership, including daily meetings or interactions with Director of Sales regarding occupancy, business forecasts, and future availability of Hotel rooms and services
• Perform in work environment with extensive use of phone and email communications and extended periods at a desk or work station
• Local and interstate travel necessary to develop guest relationships and Hotel brand, including trade shows, client meetings, and team travel, often at discretion of Sales Manager to determine best use of Hotel resources for developing business
• Work schedule is generally weekday business hours, with approval of Hotel management, and with additional evening or weekend guest relationship-building meetings or activities at discretion of Sales Manager
• Additional marketing or guest service assignments as directed by Hotel Management
• Occasional lifting, standing, bending in order to assist guests or operations teams with unexpected changes to setups for events, meetings, and banquets. Regular walking throughout Hotel to interact with other departments, for meetings and oversight of events,  and for property tours

• Minimum of 5 years hotel sales experience or equivalent.
• Experience selling and servicing large group events. 
• High School Diploma or  Equivalent.
• College degree preferred. 
• Knowledge of the operations of the hotel industry. 
• Dynamic, enthusiastic, creative professional who thrives under pressure and is able to perform multiple functions and troubleshoot when needed. 
• Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others. 
• Must have proven selling, negotiating and presentation skills. 
• Requires knowledge of advanced sales techniques. 
• Highly developed customer service skills with strong attention to detail.   
• Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred. 
• The ability to delegate, effectively train and coach 
• Must be able to work a flexible schedule including nights, weekends and holidays.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.