Los Angeles Hotel

From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

Omni Los Angeles Hotel at California Plaza is seeking a dynamic individual to join our catering sales team.

Sitting at the cross-roads of the vibrant arts, culture and financial district of exciting downtown Los Angeles, the four-diamond Omni Los Angeles Hotel at California Plaza has continually lead in service and financial results.  The proximity of this city center hotel to the Los Angeles Convention Center, Walt Disney Concert Hall, Dodger Stadium, and world class theaters, museums, and sports and entertainment venues makes it an ideal destination for guests and associates alike.

The associates at the Omni Los Angeles Hotel establish motivating and high growth careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni Los Angeles Hotel is the perfect place to further your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni Los Angeles Hotel could be everything you have been looking for.  Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one’s career into various areas of the hotel and company’s leadership roles.

This role is eligible for Omni's Work From Home Program! Omni Hotels & Resorts values our associate’s work/life balance and supports WFH options for our specific sales, service, revenue management and leader roles. After 90 days of employment, Catering Sales Managers will be eligible to earn up to 2 WFH days/week.  Please note, this program is at the sole discretion of the GM/DOSM, and has additional guidelines to adhere to. 

• Solicitation of direct-selling in the local catering market, primarily focusing on social, associations, galas, non-profit fundraisers.
• Provide catering services for majority of in-house conventions.
• Maximize Catering revenues from convention groups wherever possible and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangement to all responsible hotel departments. Focus on upselling banquet menus, audio visual and guest rooms when appropriate.
• Communication with clients prior to conventions to initiate, negotiate, and close contracts for all catered functions.
• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
• Deliver all proposals within 24 hours.
• Event planning and detailing for booked events
• Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
• Physically double-check all function arrangements against specifications of client. Correct where necessary.
• Solicit spin-off catering events from conventions based at competing hotels.
• Research and cost out new menu items, assist rooms salespersons in closing contracts.
• Client contract and effective communication to ensure repeat bookings.
• Update and increase client prospects in the Account Coverage Program.
• Maximize revenues for the hotel through upselling techniques.
• Other duties as assigned by Director of Catering.

• College degree preferred.   
• Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.   
• Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.   
• Must have proven selling, negotiating and presentation skills.   
• Highly developed customer service skills with strong attention to detail.     
• Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.   
• Must be able to work a flexible schedule including nights, weekends and holidays. 
• Proactively explore networking opportunities

Pay: $65,000 to $68,640 annually - The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualificions and/oatr experience.

Omni Hotels & Resorts is an equal opportunity employer. We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance initiative for hiring.  The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.