Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

The Assistant Manager is responsible for supporting daily operations and staff supervision in Texas Spice Restaurant and In-Room Dining. This role ensures high levels of guest satisfaction, team performance, and compliance with Omni standards and policies. The Assistant Manager also contributes to overall financial performance through effective cost control and service excellence.

• Ensure exceptional guest experiences and overall satisfaction throughout all service periods.
• Coordinate required team meetings, ongoing training sessions, and service updates.
• Lead daily pre-shift (pre-meal) meetings with service staff to review expectations.
• Supervise floor operations and assist with service execution as needed.
• Monitor service flow, timing, and guest interactions to ensure smooth and efficient dining experiences.
• Ensure all team members maintain proper uniforms and professional appearance.
• Monitor, evaluate, and maintain high standards for food quality and presentation.
• Promptly handle guest concerns and complaints in a professional, solutions-focused manner.
• Assist in creating and maintaining weekly staff schedules; ensure all departments are properly staffed.
• Oversee cleanliness, setup, and functionality of all service stations, equipment, and dining areas.
• Ensure all side work and closing duties are completed accurately and checked off by management.
• Support seating and table rotation during peak periods; assist with guest seating as needed.
• Maintain up-to-date menus and ensure specials and signage are accurately displayed.
• Track guest feedback, surveys, and comments to identify and implement service improvements.
• Uphold Omni standards of cleanliness, safety, and presentation throughout the restaurant.
• Promote menu items and implement upselling strategies to support revenue goals.
• Assist in achieving financial targets through effective labor management and cost control.
• Ensure compliance with health, safety, and liquor liability laws and company policies.
• Support front-of-house operations by coordinating with kitchen, stewarding, and cashiering teams.
• Perform other related duties and responsibilities as assigned by leadership.

• Bachelor’s Degree or Equivalent
• Previous Restaurant Manager Experience required
• Flexible schedule including evenings, weekends, and holidays
• Understanding of financial statements and labor productivity

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.