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Country Club Food and Beverage Director

Country Club Food and Beverage Director

Requisition ID 
2017-15557
# of Openings 
1
Job Locations 
US-TX-Austin
Posted Date 
7/31/2017
Category (Portal Searching) 
Food & Beverage

More information about this job

Overview

bcreek country club

 

 

Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.

 

Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.

Job Description

To provide proper training and supervision of all personnel including assistant managers and supervisors.  To insure prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.  To ensure the overall success of the restaurant by guest satisfaction surveys and utilizing financial controls.

Responsibilities

  • To consistently insure the maximum guest satisfaction while dining in the restaurant.
  • Pre-meal meeting conducted with service staff on a daily basis.
  • Supervision of floor during operation.
  • Insure that service personnel follow service protocol including steps of service.
  • Monitor timing of guest experience.
  • Handle all complaints to the guests' satisfaction.
  • To maintain a consistently smooth running operation.
  • Make the Front of the House staff weekly schedule.
  • Ensure Kitchen, stewarding and cashier staff are on duty as scheduled.
  • Side-stations fully stocked with equipment.
  • All side-work complete and checked out by the manager.
  • Beverage Machines functioning properly.
  • Insure station rotation in seating.
  • Assist in seating or service of guests as necessary.
  • Coordinate all functions in dining room during service.
  • Monitor productivity of service staff.
  • To monitor and critique the quality and consistency of the food product.
  • Special boards and/or descriptions posted accurately.
  • Continuously check food quality and presentation coming from kitchen.
  • Maintain food displays during service.
  • Monitor guest satisfaction and comments regarding food and service.
  • Be familiar with clients so that there is constant recognition of all repeat guests.
  • Reservations reviewed on a daily basis and checked against the VIP list from the front desk.
  • All special attention details handled properly.
  • Maintain the physical atmosphere and cleanliness of the restaurant.
  • Staff’s uniform and appearance meet specifications.
  • All menus inspected daily by hostess.
  • During service, constantly inspect tabletops, side-stations and tray stands.
  • Ensure all equipment is in good condition and clean.
  • Make sure all work areas are maintained neat, orderly and clean.
  • Make sure all lights and music are adjusted appropriately for each meal period.
  • To contribute to the profitability of the restaurant through cost control effectiveness.
  • Administrative responsibilities as needed
  • Constantly perform positive up-selling techniques with service staff.
  • Expedite table turnover and table resetting.
  • Implement sales promotions and merchandising programs.
  • Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
  • Know and adhere to all company policies and procedures.
  • Know emergency procedures (including CPR) and work to prevent accidents.
  • Be familiar with and enforce all policies related to liquor liability laws. 
  • Perform any and all other duties assigned and/or required by management.

Qualifications

  • Previous Restaurant General Manager experience required
  • Flexible schedule including evenings, weekends, and holidays.
  • Understanding of financial statements and labor productivity