Express Sales Manager

US-AZ-Paradise Valley
5 months ago
Requisition ID
# of Openings
Category (Portal Searching)


Montelucia Resort and Spa




Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.

Job Description

To fully develop the other Group Market Segment both with the emphasis on Group production especially for short-term and higher rated, less price sensitive business within a specified geographic territory concentrating on the solicitation of new profitable business. To merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience. To achieve monthly room night goals, develop and implement sales action plans, maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Marketing and Director of Sales.



  • Responsible for prospecting all market segments except Bus Tours.
  • Achieve lead goals as assigned by Director of Sales.
  • Prospect all ACP Express accounts and Express mail response cards.
  • Follow-up with corresponding Sales Manager to determine status of all leads surfaced.


Omni Express

  • Responsible for booking small groups less than 30 R/M block, within 60 days of arrival.
  • Must be knowledgeable about all hotel capabilities (front desk/reservations/room service/catering).
  • Achieve average rate goals as outlined in Pricing Guidelines.
  • Merchandise function space and attain maximum room rental wherever appropriate.
  • All proposals and contracts to be delivered within 24 hours or faxed.
  • Follow-up and process group blocks related to Catering Events.
  • Continuously refine product/concept offering.
  • Maintain aggressive weekly phone/site solicitation.
  • Active involvement in industry-related activities.
  • Achieve budgeted R/N, rate and rev goals.
  • Monitor reader board service for new sources of business.

Essential Functions: 

  • Maintain files and current trace dates, accurate history and all relevant booking activity.
  • Actively participate in trade organizations, local social and civic groups.
  • Participate in the ongoing forecasting process.
  • Is current and abides by all sales office procedures and systems.
  • Participate in weekly marketing and rooms merchandising meetings, weekly sales meetings, monthly forecast meetings asassigned by the director of sales.
  • Promote a high quality company image by demonstrating professionalism to both clients and colleagues.
  • Recommend improvement of facilities and services as needed.
  • Develop plans and actions for your assistant that are congruent to his/her future goals.
  • Conduct monthly raps with A/A.
  • Regularly visit adopted hotel (competitor) and report findings.
  • Regulary provided adopted NSO with gap dates and special events.


  • Ability to work in a fast paced environment
  • Ability to communicate effectively to perspective and existing clients
  • Minimal 1 year of sales experience in a management or coordinator role


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