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Room Service and Banquet Manager

Room Service and Banquet Manager

Requisition ID 
# of Openings 
Job Locations 
US-NY-New York
Posted Date 
Category (Portal Searching) 
Food & Beverage

More information about this job


Berkshire Place




This luxury New York City Hotel allows you to experience the sophistication of an Upper East Side residence with an enviable location in the heart of Midtown Manhattan. The Omni Berkshire Place is steps away from Fortune 500 companies and some of the city’s most illustrious sites like Fifth Avenue Shopping, St. Patrick’s Cathedral, Rockefeller Center, Central Park, and Broadway Theatres. Combining modern technology and fresh contemporary décor, the reinvented New York City accommodations have a residential feel that will appeal to both business and leisure travelers.


The Omni Berkshire Place’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Berkshire Place may be your perfect match.

Job Description

Maintenance of established service standards of the Food and Beverage Outlets, and Room Service.  Supervision of head food and beverage cashier and cashier support

services.  Assist in planning and actuating special events that are public relations worthy.  Training trainers of service standards.


  • Consistent maintenance of/and refinement of service standards.
  • Correlation of outlet P & L and financial information monthly.
  • Maintenance of adequate serviceware of outlets through communication with Executive Steward.
  • Assist outlet managers and unit chefs in refinement of successful daily menu specials.
  • Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all       "front of house operations".
  • Assure unit management development through well planned cross training programs.
  • Review all purchase requests of unit managers prior to submittal to the Food and Beverage Director.
  • Maintenance of accurate private wine bin inventories.
  • Consistent maintenance of environments of all outlets and related areas.
  • Maintenance of all outlet key control procedures.
  • Assure forecasts of daily linen consumption, and communicate needs to Executive Housekeeper.
  • Monitor serviceability of front of house uniforms and forecasts uniform consumption and purchase schedule.
  • Supervises EOM inventories of unit managers and unit chefs, and coordinates with Food and Beverage controller.
  • Assures proper functioning of CTC systems and information gathering from system.
  • Assures daily menu abstracts are completed and summarized.
  • Assures adherence to cashier reconciliation of all over/short, missing check reports, full bottle sales slips, check issue and return procedures and other related cashier reporting and accountability procedures.
  • Assures customer credit information is disseminated daily.
  • Assures outlet pars of all china, glass, and silver are at identified levels daily.
  • Attends daily and weekly food and beverage meetings.
  • Participates in Key Result Area planning, organizing, and controlling.


  • Must have a four-year college degree.
  • Must have a proven track record of motivating managers and associates to meet and exceed goals and to provide the highest quality experience for our guests.
  • Strong computer and technical skills to include Micros and on-line purchasing systems.
  • Demonstrated ability to handle progressive discipline/coaching discussions.
  • Proven ability to engage associates at all levels.
  • Demonstrated ability to work with Sales and Catering managers
  • This individual must be willing to work flexible hours as needed during busy times and high profile events.
  • Must meet standards of appearance.
  • Candidate must be able to work in a fast paced environment and be able to handle multiple priorities.
  • New York City Union Experience Preferred.