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Catering Sales Manager

Catering Sales Manager

Requisition ID 
# of Openings 
Job Locations 
US-FL-Champions Gate
Posted Date 
Category (Portal Searching) 
Catering and Convention Services

More information about this job


Orlando Resort at Championsgate




The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf, the Leadbetter Golf Academy World Headquarters and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

Job Description

The Catering Sales Manager will sell local, social and catering events to customers.  Creatively upselling to ensure that value paid is value received, not only in product, but in service and in ambiance.


  • Solicitation of direct-selling in the local, social Catering market.
  • Maximize Catering revenues from convention groups wherever possible and minimize erosion of check averages from price-sensitive groups. Communication of function-arrangement to all responsible hotel departments.
  • Communications with clients prior to conventions to initiate, negotiate, and close contracts for all catered functions.
  • Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
  • Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
  • Physically double-check all function arrangements against specifications of client. Correct where necessary.
  • Solicit spin-off catering events from conventions based at competing hotels.
  • Research and cost out new menu items, assist rooms salespersons in closing contracts.
  • Client contract and effective communication to ensure repeat bookings.
  • Update and increase client prospects in the Account Coverage Program.
  • Maximize revenues for the hotel through upselling techniques.
  • Other duties as assigned by Director of Catering & Convention Services.
  • Recommends appropriate “in-house” and/or preferred vendors for group related services.
  • Knowledge of computer and printer, Microsoft Office, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine.


Available to work under the specific conditions:

  • Exterior of hotel with exposure to weather conditions.
  • Available to stand and walk for a long period of time. 

 Required Skills:                     

  • Customer Service, Prior Catering Sales experience in a high volume capacity, Microsoft Word, Delphi or similar program

Physical Requirements:         

  • Standing and walking for long periods of time

Work Environment:               

  • Able to multi task, in a fast paced environment


  • Computer, Copy Machine, Printer, Scanner