Housekeeping Supervisor

Job Locations US-TX-San Antonio
Posted Date 3 months ago(11/9/2017 10:45 AM)
Requisition ID
# of Openings
Category (Portal Searching)


La Mansion del Rio


La Mansion


The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor’s Palace, San Antonio Convention Center and other well-known landmarks.


Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.

Job Description

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards.


  • Follows Omni’s Moments of Service or Forbes Service standards as applicable
  • Inspect the cleaning and servicing of guestrooms and public areas
  • Assign special projects as directed by the Director of Housekeeping
  • Report any needed repairs or discrepancies of guest rooms
  • Ensure that all Guest Room Attendants have appropriate supplies and linens
  • Assist in the cleaning of guest rooms when necessary
  • Assist in processing AM and PM room status reports
  • Ensure that the Guest Room Attendant’s linen cart is neat and well organized
  • Ensure that linen closets on guest room floors are completely stocked
  • Maintain supply cage stock, neat and clean at all times
  • Must have all guest rooms punched in via the phone after completion
  • Ensure VIP rooms are inspected ASAP
  • Ensure check out/vacated rooms are a priority
  • Knowledge of hotel, facilities and events
  • To ensure hotel, guest and associates are maintained in a safe and secure environment


  • Previous housekeeping and/or other relevant hotel experience required.
  • Able to maintain 4-Diamond level cleanliness standards
  • Able to work with management on special projects
  • Able to set priorities for your section and provide feedback to others that enhances performance
  • Strong attention to detail, sense of urgency
  • Ability to work and perform effectively in a fast paced role
  • Maintain a professional business appearance, attitude, and performance
  • Must be able to work a variety of shifts, including weekends and holidays
  • Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance. Stand or walk for an extended period or for an entire work shift.


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