Speakeasy Manager

US-KY-Louisville
2 weeks ago(11/30/2017 6:46 PM)
Requisition ID
2017-20582
# of Openings
1
Category (Portal Searching)
Food & Beverage

Overview

omni-louisville-hotel-exterior-rendering

Scheduled to open in late spring 2018, this luxurious Omni property located in the heart of Downtown Louisville, is designed with intersecting towers that represent the crossroads of the past, present and future of Louisville. Inspired by the city’s rich history and authentic character, the Omni Louisville will transform one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.
 
The hotel will be a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, will allow guests to rest, relax or socialize with spectacular views of the city from above. The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley.
 
Guests will also enjoy a dynamic 20,000 square foot modern urban lifestyle market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Bros. coffee, baking bread and fragrant fresh flowers.

 

Job Description

To ensure the highest level of Food and Beverage service in the Omni Louisville newest hot spot, Speakeasy. To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures

Responsibilities

  • Responsible for the supervision and coordination of assigned shift, responsible for overall management of operation.
  • Coach, mentor and develop assistant managers and hourly service staff. 
  • Complete environmental checklist for dining room. Supervise related associate assignments.
  • Stay on the floor during peak hours, supervising the performance of associates.
  • Monitor each guest experience.
  • Examine food and beverage preparation and provide corrective training where necessary.
  • Supervise bar controls, shot glass use, red lining, bottles totally empty, liquor par list.
  • Supervise cost control efforts to ensure the operations financial success.
  • Participate in scheduling within budgetary guidelines.
  • Forecast weekly and monthly.
  • Completing weekly payroll and associated audit.
  • Monitor labor and payroll costs.
  • Oversee the order of daily supplies.
  • Supervise the maintenance of dining room for cleanliness, sanitation, and appearance.
  • Prepare maintenance requests, follow up.
  • Hold pre-shift meetings with associates.
  • Follow up on established training steps, supervise performance, and provide necessary re-training.
  • Participate in interviewing new associates.
  • Must be familiar with and adhere to all liquor liability laws.
  • Must know emergency procedures (including CPR) and work to prevent accidents.
  • Handle guest comments and complaints.
  • Responsible for reporting all product/service defects, and measuring process attributes as applicable.

Qualifications

 

  • Candidate is required to have at least 3 years restaurant management experience in high volume restaurant/bar environment, with at least 1 year in a General Manager role. Hotel experience preferred. Experience must include supervision of at least of a team of two assistant restaurant managers.
  • Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required.  
  • Knowledge of KY liquor laws. Strong familiarity with beer, wine and spirits; local knowledge preferred.
  • Candidate must have proven leadership skills and must be able to train, develop, and motivate staff. 
  • Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests.
  • Able to set priorities for the Speakeasy team and provide feedback to others that enhances performance.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
  • Ability to multi-task and work in fast paced environment.
  • Must be proficient with computers.
  • Ability to work well under pressure, managing a high volume of orders and guest requests.
  • Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment.
  • Serve Safe certified food manager | Unexpired TABC required.
  • Must be able to work a variety of shifts, including weekends and holidays.
  • Move, bend, push, pull, lift, carry and place objects weighing up to 30 pounds without assistance. Stand or walk for an extended period or for an entire work shift.  Requires repetitive motion, including frequent bending, twisting and extending arms overhead.

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