Restaurant Manager | Croc's Pool Bar

US-FL-Champions Gate
3 weeks ago(12/29/2017 9:08 AM)
Requisition ID
2017-21305
# of Openings
1
Category (Portal Searching)
Food & Beverage

Overview

Orlando Resort at Championsgate

 

Orlando

 

The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf, the Leadbetter Golf Academy World Headquarters and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.


Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

Job Description

Manages, directs and organizes restaurant operations to maintain high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.

Responsibilities

  • Interviews, selects, trains, supervises, counsels and disciplines restaurant staff for the efficient operation of the outlet. 
  • Organizes and conducts pre-shift and department meetings, communicating pertinent information to the staff, such as house count and menu changes.
  • Schedules and directs staff in their work assignments
  • Maximizes restaurant department profitability; implements effective controls of food, beverage and labor costs and monitors the restaurants budget to ensure efficient operations.
  • Responsible for ensuring compliance with Omni Food and Beverage standards and company policies and procedures
  • Responsible for ensuring proper sanitation and organization of all work and service areas
  • Maintain Liquor pars
  • Monitor guest experience, satisfaction and comments regarding service and food of pool deck and restaurant.
  • Examine food preparation, must be consistent and uphold quality
  • Supervise floor and deck operations during peak business hours
  • Monitor food and liquor requisitions
  • Be familiar with all beverage-related procedures related to liquor liability laws.  Specifically Dram Shop Act-prohibiting sale of liquor to intoxicated guests and prohibiting sale of liquor to minors.
  • Must know emergency procedures, including CPR and work diligently to prevent accidents
  • Monitor Kitchen and Stewarding staff on duty as scheduled and monitor productivity
  • All equipment in good working conditions and clean
  • Administrative responsibilities include but not limited to:  beverage requisitioning, bar controls and procedures, food requisition for service, end-of-month inventory, bar and operating supply security, weekly schedule, tips input, monthly budget, monthly volume forecast, weekly volume forecast, staffing requirements, weekly payroll forecast
  • Be familiar with all beverage-related procedures and equipment including reconciliation/deposits, charge procedures, house charges, check control, walkouts, meal period change, and reporting systems
  • Contributes to a professional workplace that maximizes employee moral, productivity and effectiveness. Works well with a diverse FOH and BOH staff
  • Perform any and all other duties assigned and or required by management
  • Computer programs such as Word, Excel, Power Point, etc.
  • Corporate software programs such as Kronos WFC, Open Table, Synergy, Epitome, Micros

Qualifications

Qualifications:

  • Minimum 2 year management experience, preferably pool area
  • Must have problem solving abilities, be self-motivated and organized
  • Must have an unexpired tips certification
  • Maintains a clean and professional image at all times
  • Ability to understand and follow written and verbal instructions
  • Must be able to work flexible shifts and schedules, including weekends and holidays
  • Commitment to quality service, and food and beverage knowledge
  • Must have very strong communication skills
  • Must be comfortable talking and interacting with guests in a pool environment
  • Must be self motivated
  • Must be at least 21 years of age

 

Physical Requirements:

  • This position will spend 85% of the time standing and 15% of the time sitting
  • This individual must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly
  • Ability to bend and reach above head holding up to 10 pounds frequently

 

Working Environment:

  • Exposure to Food and Beverage hazardous cleaning chemicals
  • Exposure to food items and beverages
  • Exterior of Hotel with exposure to weather conditions
  • Interior of hotel, in the restaurant, and kitchen. Exposure to extreme temperatures
  • Must be able to hear, understand and respond to guest and staff requests in a loud and fast paced environment

 

Tools & Equipment:

  • Knowledge and operating Micros System
  • Office Equipment: Computer, keyboard, telephone, printer, fax machine, pen, pencil, paper
  • Two way Radio
  • Paper, Pen, micros card
  • Food and beverage products

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