Director of Loss Prevention

Job Locations US-DC-Washington
Posted Date 1 month ago(1/9/2018 8:09 AM)
Requisition ID
# of Openings
Category (Portal Searching)
Loss Prevention


Shoreham Hotel




Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.

Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one’s career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.

Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, “Hibiscus Huddles, “in honor of our company logo.

Job Description

The Director of Loss Prevention will be responsible for directing and overseeing the day to day functions of the
security department, including protection of hotel guests, associates and property.  This position is also responsible for d
eveloping and maintaining a pro-active loss prevention program designed to ensure a safe and secure environment for hotel guests and employees.


  • Ensures all Security standards are properly followed.
  • Reviews all reports completed by Security officers to ensure accuracy and timely submission.
  • Reports all observed hotel property deficiencies and safety hazards.
  • Ensures thorough and complete investigation for all incidents incurred by guests and associates (i.e. losses, thefts, accidents, and acts of violence).
  • Maintains guest room surveillance procedures.    
  • Maintains an effective key control program.
  • Ensures that shift personnel are properly assigned at all times.
  • Interview, select, review, and counsel security officers to maintain order throughout the hotel. Train new employees according to all corporate specifications, including documentation. Assign duties and schedule staff, balancing needs of hotel and productivity standards. Monitor staff activity and coach subordinate performance.
  • Watch for suspicious persons entering, exiting, or loitering around building.
  • Conduct walk through observations of entire hotel. Promote safe work practices.
  • Ensure compliance with OSHA standards and preventative measures.
  • Develop and administer safety incentive programs.
  • Chair Safety Committee and enforce safety programs. Develop, revise, and advise key personnel of emergency procedures.
  • Investigate accidents, thefts, property loss, and unlawful activities. Document details and advise management. Track departmental safety records and document medically treated and non-treated injuries.
  • Compile and distribute departmental reports, such as property loss correspondence. Read incoming correspondence and disseminate pertinent information to staff members.


  • Bachelor’s Degree or Equivalent
  • Must have 2+ years experience in Loss Prevention management role.
  • Experience in Loss Prevention in an upscale establishment preferred. 
  • Previous experience in hospitality preferred
  • Proven professionalism with guests and associates required     
  • Experience with and familiarity with OSHA standards required
  • Previous experience with training and maintenance of safety standards
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must have knowledge and experience with Microsoft Word, Excel, Outlook and PowerPoint.
  • Must be able to stand & walk for up to 4 hours in length. 
  • Must be able to lift items weighing in excess of 15 lbs. routinely.
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. 
  • Must be able to exert well-paced ability in limited space and to reach other departments and locations of the hotel and outside the hotel on hotel grounds on a timely basis


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