This luxury New York City Hotel allows you to experience the sophistication of an Upper East Side residence with an enviable location in the heart of Midtown Manhattan. The Omni Berkshire Place is steps away from Fortune 500 companies and some of the city’s most illustrious sites like Fifth Avenue Shopping, St. Patrick’s Cathedral, Rockefeller Center, Central Park, and Broadway Theatres. Combining modern technology and fresh contemporary décor, the reinvented New York City accommodations have a residential feel that will appeal to both business and leisure travelers.
The Omni Berkshire Place’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Berkshire Place may be your perfect match.
To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards. To handle all payment transactions for all foods and/or beverages purchased in the hotel's restaurants. To follow, enforce, comply and adhere to all Fireside Restaurant rules, policies, procedures, standards and recipes at all times.
Assist managers in opening and closing of the restaurant.
Answering phone calls.
Takes reservations as needed (comfortable with OpenTable).
Responsible for greeting and seating guests.
Introduce server to guest.
Control heavy volume at Restaurant entrance.
Knowledge of hotel property.
Inform the guest about buffets.
Knowledge of daily specials.
Attend to and anticipate guest’s needs.
Familiarization with menu.
Receives all restaurant checks from the waiter, waitress, or guest and processes them to the proper payment method.
Post all checks into the POS system using the correct check number for reference as well as check control purposes.
Balance cash drawer with your cashier report. (Proper cash handling)
Pays tips and/or gratuities out to the waiters and waitresses.
Counts change fund and secures it in an assigned bank box.
Must be TIPs certified
NYC Union Experience preferred
MICROS Experience preferred
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