Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
This position is responsible for ensuring proper training and supervision of all personnel. The Assistant Outlets Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.
· Responsible for assigned shift, assisting in overall management.
· Supervise and coordinate assigned shift.
· Assist in overall supervision of the outlets as outlined in manager’s job description.
· Complete environmental checklist for dining room.
· Spot check liquor pars.
· Order daily supplies.
· Hold pre-meal meetings.
· Follow up on established training steps.
· Handle guest comments and complaints and ensure guest satisfaction.
· Stay on the floor during peak hours.
· Communicate with guests and receive feedback.
· Observe, teach and correct staff’s service.
· Monitor each guest experience.
· Examine food preparation and beverage presentation.
· Maintain condition outlets.
· Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly
· Participate in interviewing new employees as needed.
· Prepare maintenance request and follow-up.
· Monitor food and liquor requisitions and food waste.
· Check bar controls, shot glass use, red lining, and bottles totally empty daily.
· Must be familiar with and adhere to all liquor liability laws.
· Must know emergency procedures and work to prevent accidents.
· 2 years of experience in Food and Beverage Supervision or Management role preferred.
· Must have the ability to manage deadlines.
· Understanding of Food and Beverage financials including cost and par controls is preferred.
· General knowledge of Microsoft Word, Excel, and PowerPoint.
· Must have a strong attention to detail as well as strong customer service skills.
· Must be Food Handler and TABC certified.
· Must be able to work a flexible schedule including weekends and holidays
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