Assistant Executive Steward

Job Locations US-TN-Nashville
Posted Date 2 weeks ago(1/31/2018 4:00 PM)
Requisition ID
# of Openings
Category (Portal Searching)
Food & Beverage


Nashville Hotel




The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Job Description

To ensure that all Banquets and other Food and Beverage outlets have the required quantities of sanitize equipment/supplies to meet the business and associate needs of the hotel. To support the Director of Stewarding with management, training, and support of stewarding associates.


  • Assume the operation of the department when the Director of Stewarding is absent, maintaining the operational standards of the department in accordance with the Executive Chef and Executive Steward.
  • Direct supervision of the stewarding supervisors on a daily basis, ensuring policies and processes are being followed and inspecting operational flow on a continuous basis.
  • Responsible for the efficient and effective running of the Stewarding Department ensuring that operating costs are minimized.
  • To execute company and hotel policies and procedures relating to the Stewarding Department, thereby ensuring that the services provided achieve the established standards of performance, within the agreed budgetary controls.
  • To advise the Director of Stewarding on all matters relating to the Stewarding Department.
  • To be responsible for a high standard of sanitation throughout the Stewarding areas.
  • To assist the Director of Stewarding in the preparation of the Stewarding Department budget.  
  • To work with Director of Stewarding on the purchasing of all cleaning supplies, china, glassware, cutlery and other discussed equipment.
  • Responsible for storage, requisitioning, inventory, and purchasing of all materials and equipment assigned to the stewarding department.
  • Assisting in taking and calculating of material stock (inventory) as required on a quarterly basis.
  • In conjunction with the Director of Stewarding establish standards of performance, labor, and financial, for the Stewarding Department.
  • Maintaining all equipment to a high standard, i.e.: dishwashers, burnishers, etc., and reporting to maintenance any defects.
  • Manage the scheduling and payroll functions of the department.
  • Manage and maintain the appraisal process for the department.


  • Candidate is required to have at least one year management experience in a food & beverage role, with previous stewarding experience preferred. Participation in the Omni LID program or two plus years as a Food & Beverage supervisor in an upscale high volume hotel. 
  • Candidate must have proven leadership skills and must be able to train, develop, and motivate staff. 
  • Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests
  • Ability to train a staff to produce high volumes of work while maintaining quality per Omni standards 
  • Able to set priorities for the stewarding team and provide feedback to others that enhances performance.
  • Prior experience managing schedules, inventory, payroll, service recovery and associate relations matters required.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
  • Strong organizational skills with the ability to multi-task and provide guest follow up in a fast paced environment.
  • Must be proficient with computers.
  • Serve Safe certified food manager.   
  • Must be able to work a variety of shifts, including weekends and holidays.
  • Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance. Stand or walk for an extended period or for an entire work shift.  Requires repetitive motion, including frequent bending, twisting and extending arms overhead.


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