Director of Sales

Job Locations US-TN-Nashville
Posted Date 1 week ago(2/8/2018 9:52 AM)
Requisition ID
2018-22538
# of Openings
1
Category (Portal Searching)
Sales

Overview

Nashville Hotel

 

Nashville

 

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking a dynamic Sales Leader who brings strong leadership and revenue-focused hotel experience and is interested in joining an industry leading company.  Based in Nashville, Tennessee you will engage in leading a team of sales associates responsibly for account development and revenue generation.  If you are goal oriented, energetic, have previous leadership experience then we offer the perfect environment for you to succeed. 

Purpose of this position is to develop and execute strategic sales plans to generate and optimize overall revenues, through direct sales that will impact positively on the hotel. This person will lead, motivate and support the sales team to maximize revenues and margins; maintain positive interdepartmental communications; contribute to the overall direction of the hotel and effectively manage all sales expenses while exceeding overall budgeted revenues and RevPAR goals. Success is initially measured through annual sales, increased revenues, improved account revenue share, increased customer value and ultimately RevPAR Index premiums. 

Responsibilities

  • Establish and maintain an experienced and successful sales team.
  • Implement and maintain Omni brand standards.
  • Develop, maintain and implement strategies/action plans to generate revenues for the hotel.
  • Motivate productivity of all sales staff through leadership, development and support.
  • Active solicitation of key accounts to generate direct sales.
  • Maintain Sales Team's focus on a Proactive solicitation environment.
  • Assist in the achievement of overall Food and Beverage revenue.
  • Develop, maintain and implement the budgeting and forecasting process.
  • Ensure that all administrative procedures are in place and functioning effectively.
  • Ensure that all required reports are completed on a timely basis.
  • Promote high visibility of hotel through active involvement in city activities, industry associations and trade shows.
  • Provide proper collateral and information vehicles to keep customers informed an updated on the hotel.
  • Ensure a challenging and exciting environment to encourage full career development and personal growth.
  • Support and promote all Corporate programs to increase customer awareness of Omni Hotels & Resorts and ensure that the customer receives the appropriate benefits of each program.
  • Enjoy the Hospitality business; be able to effectively communicate expectations to the team while creating a challenging but fun work environment.
  • Always looking for ways to encourage, support and assist the team; setting up the team for success each day to drive the greatest possible results.
  • Understand and contribute in overall revenue management initiatives and strategies to ensure we are maximizing every revenue opportunity. 

Business Planning

  • Uses resources and data to develop strategic plans to sell segments.  These plans will incorporate both customer expectations and company’s goals relative to revenue.
  • Understands Omni Hotels & Resorts sales and business processes, supports corporate and hotels goals and contributes the enhancement of customer value.
  • Develops and executes tactical sales processes that support the hotels strategic plan.
  • Organizes activities and resources in a manner that maximizes productivity and efficiency.
  • Focuses on personal sales efforts to achieve maximum revenue return from Key Accounts.
  • Monitors achievement objectives and goals for the hotel and takes appropriate action to correct shortfalls versus the strategic plan.
  • Prepare and manage annual budgets for travel and other business expense.
  • Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiatives.

Leadership

  • The ability to successfully lead sales efforts to increase overall revenue.
  • Seek input and opinions from all relevant parties.  Secures all facts prior to making decisions.
  • Can accurately recognize the strengths / limitations of others.
  • Accepts leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry and personal development.

Communication

  • Develops effective presentation (orally and written) where ideas, opinions, recommendations and conclusions are understand.
  • Maintains communication with Key Accounts.  Understands hotels performance, customer issues and trends.
  • Clearly articulates vision, goals, initiatives and expectations for the hotel.
  • Promotes and provides leadership in fostering property sales / national sales synergies.

Qualifications

  • Position requires a minimum of five years progressive experience in hotel sales, with at least two of these years in a leadership position.  Large convention hotel experience preferred.
  • College degree preferred.
  • Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff.
  • Mastery level understanding of sales process.
  • Strong business planning, account planning and budget management skills. 
  • Demonstrated ability to be creative to develop strategies that will drive revenue. 
  • Demonstrated ability to tie strategies and planned actions to results. 
  • Strong financial/statistical analysis and business case development skills. 
  • Extensive experience with account management. 
  • Must have proven selling, negotiating and presentation skills. 
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. 
  • Ability to work cohesively with co-workers both within and outside of your department.
  • Ability to think clearly, quickly and make concise decisions.
  • Ability to manage multiple priorities and reprioritize when necessary, working effectively under pressure.
  • Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.  
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
  • Developed computer proficiencies with ability to accurately input information into computer systems 
  • Delphi experience required. Proficient in use of Excel, Word, PowerPoint.  
  • The ability to work a flexible schedule, including nights, weekends and holidays.
  • Position requires up to 25% travel

End of Job Description

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