Catering Sales Manager

Job Locations US-GA-Atlanta
Posted Date 1 week ago(3/14/2018 10:16 AM)
Requisition ID
# of Openings
Category (Portal Searching)


Atlanta Hotel at CNN Center


Atlanta CNN


Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.


Omni CNN’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.

Job Description

To sell Hall’s function space to achieve and exceed assigned annual goal.  To creatively upsell all Hall customers and to ensure that value paid is value received, not only in product, but in service and in ambiance.


  • Prospecting business in local Catering & social Catering market.
  • Contract negotiation.
  • Achieving annual sales goal.
  • Provide event detailing services for all booked events, communication of function arrangements to all responsible hotel departments.
  • Creation of profitable menus and communication of client expectations to Food & Beverage Departments.
  • Coordinate Catering support services (including A/V, banquet setup, culinary) to provide complete client satisfaction.
  • Physically double-check all function arrangements against specifications of client. Correct where necessary.
  • Onsite management of booked groups.
  • Ability to effectively communicate client needs to all necessary parties.
  • Accurately forecast revenues for incoming groups.
  • Complete accurate billing paperwork and forward to Accounting in a timely manner.
  • Maximize revenues for the Hall through upselling techniques.
  • Maintain positive ratings on guest satisfaction surveys.
  • Assist Director with management of Administrative Staff.
  • Other duties as assigned by Director of CFHF.




  • Must have Associate’s Degree or higher and/or a minimum of 3 years as a Catering Sales Manager in a hotel or in a similar role in a venue similar to the College Football Hall of Fame (Ga Aquarium, World of Coke)

  • Knowledge of the operations of the hotel industry. 
  • Dynamic, enthusiastic, creative  leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed. 
  • Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others. 
  • Must have proven selling, negotiating and presentation skills. 
  • Requires knowledge of advanced sales techniques. 
  • Highly developed customer service skills with strong attention to detail.   
  • Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred. 
  • The ability to delegate, effectively train and coach 
  • Must be able to work a flexible schedule including nights, weekends and holidays.


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