• Director of Housekeeping

    Job Locations US-TX-Fort Worth
    Posted Date 3 weeks ago(4/2/2018 2:31 PM)
    Requisition ID
    2018-23899
    # of Openings
    1
    Category (Portal Searching)
    Housekeeping
  • Overview

    Fort Worth Hotel

     

    Fort Worth

     

    As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth’s exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city’s cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.

     

    The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!

    Job Description

    To manage, direct, and coordinate all functions of the Housekeeping and Laundry departments. To maintain impeccable levels of cleanliness and upkeep. To ensure cost controls are in place. To support a positive work environment for all associates.

    Responsibilities

    • Maintains standards of cleanliness and a consistent guest experience as documented Medallia, AAA, Inn-keeping ratings, and ability to execute all Omni Hotels facility standards and guidelines.
    • To ensure a smooth, efficient, and economic operation in the Housekeeping and Laundry departments. To specify and purchase supplies, and record all data pertaining to the Housekeeping and Laundry departments.
    • To effectively monitor the preventative Maintenance program throughout the hotel.
    • To maintain a highly motivated and trained staff that continually strives for excellence in service and cleanliness.
    • Constantly monitor and control all labor cost for Housekeeping and Laundry departments, achieving targeted payroll.
    • To maintain Housekeeping turnover to an acceptable level.
    • To maintain close coordination, communication, and interaction with front office, to ensure rooms are available for sale, and with Engineering to ensure guest room and all public areas are at peak operative levels.
    • Close coordination and communication with other internal departments.
    • Directly control the issuance and retrieval of associate uniforms.
    • Administer the Lost and Found department ensuring all Omni Hotel standards are met or exceeded.
    • Directly control the key control program for all Housekeeping associates.
    • Monitor all guest requests to ensure they are met within the prescribed time limits.
    • Inspect and tour all public areas several times daily.

    Qualifications

    • Inspect all VIP rooms daily.
    • Monitor guest’s complaints accordingly and take corrective action when necessary.
    • Maintain and administer quarterly linen inventories, responsible for action plans to address shrinkage.
    • Assist with budget process as required by the Hotel Manager.
    • Develop master cleaning schedules and administer accordingly.
    • Monitor all Housekeeping inventories to ensure adequate supplies are always available, complete analysis of amenity consumption.
    • Maintain accurate payroll information for the Housekeeping and Laundry department and control of same in accordance with plan.
    • To ensure that all Systems and Controls, Loss Prevention, and Energy Conservation guidelines are on line.

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