• Night Audit Manager

    Job Locations US-TX-Austin
    Posted Date 3 weeks ago(4/2/2018 12:59 PM)
    Requisition ID
    2018-24222
    # of Openings
    1
    Category (Portal Searching)
    Front Office Operations
  • Overview

    Austin Hotel at Southpark

     

    Southpark

     

    Just moments away from the excitement of downtown Austin, the State Capitol and the 6th Street Entertainment District; the Omni Austin Hotel at Southpark is an exciting place to work. With a premier location in the heart of a world-renowned city, the Omni Southpark is at the center of it all.

     

    Omni Southpark’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Southpark may be your perfect match.

    Job Description

    To oversee and coordinate all night time hotel and night audit functions, and ensure all financial transactions for the day are verified and balanced and oversee overnight hotel operations.

    Responsibilities

    • Prepare a timely and accurate Daily Report (Daily Business Summary DBA)
    • Expeditious and diplomatic resolution of guest problems
    • Fully knowledgeable in all emergency procedures
    • Accurate preparation of VIP, complimentary, house use rooms, and out of order lists
    • Ensure proper registration of guests and credit procedures are followed
    • Distribution of all nightly reports
    • Next day arrival setup (Next day specials, billing, etc.)
    • Ensure Comp Room Report is checked and completed prior to 11pm
    • Obtain nightly city-wide occupancy and average rate figures
    • Maintain current back up reports
    • Handle express check-outs ensuring their completion
    • Training and supervising of Night Auditors and 3rd shift front office staff
    • Preparing weekly night audit schedule
    • Ensuring adherence to all systems and control procedures
    • Documenting errors made by cash handling associates
    • Assist in and ensure completion of night audit checklist and responsibilities
    • Balancing of daily postings and revenue
    • Provide clear and consistent communication with all overnight staff
    • Must arrive promptly for shifts and remain on property for the duration of shift until a relief manager has arrived
    • Ensure manager walks are completed and communicated to staff

    Qualifications

    • Must have at least 2 years of supervisory experience and front desk hotel experience required
    • Must be able to work in a fast paced environment and resolve issues on the spot
    • Must have excellent interpersonal and communication skills
    • Must be available for scheduling based on business demands to include weekends and holidays
    • Must be able to work 50 hour work week
    • Must have a valid Texas Driver’s License and excellent driving record
    • Must be 21 years of age or older and willing/able to pass a drug screen

    End of Job Description

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