• Group Sales Manager

    Job Locations US-DC-Washington
    Posted Date 1 month ago(6/12/2018 9:18 AM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
  • Overview

    Shoreham Hotel




    Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.

    Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one’s career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.

    Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, “Hibiscus Huddles, “in honor of our company logo.

    Job Description

    The Group Sales Manager creates group revenue for this grand and historic hotel by generating and/or developing new, referred, and repeat group business in a defined territory.


    • To fully develop the defined Group Market Segment with the emphasis on group production especially for mid-sized groups of 10 to 199 rooms peak within the geographic territory east of the Mississippi, excluding DC, MD, VA, including all government.
    • To merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience.
    • To achieve monthly room night goals; develop and implement sales action plan; maintain positive interdepartmental communications; and complete special projects as assigned by the Director of Sales & Marketing and Director of  Group Sales.
    • Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
    • Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives.
    • To maintain account management
    • To retain, grow, and acquire group business.
    • Develop, actively solicit, and map group business accounts per defined territory.
    • Maintain a complete database of accounts in defined territories with in FDC/Delphi
    • Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
    • Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
    • Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.).
    • Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields.
    • Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity.
    • Maintain customer relations, GSO relations, trade relations, industry relations and staff relations.
    • Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating resorts.
    • Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience.
    • Participate in all sales meetings and line-ups.
    • Submit SMART Plans & Development Goals, and Market Place Action Plans yearly.
    • Perform other tasks as needed or directed to ensure effective Resort operation.


    • Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
    • Two years or more related experience in sales work at a conference hotel.
    • Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
    • Participate in development training through OBCR and ongoing with Omni Hotels & Resorts.
    • Remain current with all pertinent computer software programs and equipment (prefer candidate with Delphi, Topline, Cuent, and Knowland understanding)
    • Have working knowledge of all departments, the hotel, and its amenities.

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

    End of Job Description



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