• Convention Services Manager

    Job Locations US-IL-Chicago
    Posted Date 1 month ago(5/14/2018 6:42 PM)
    Requisition ID
    2018-25513
    # of Openings
    1
    Category (Portal Searching)
    Sales
  • Overview

    Chicago Hotel

     

    Chicago

     

    Sweet Home for sure… Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end retail stores and close to many of the most popular tourist attractions in Chicago. We are known for our quality and exceptional service. We only hire only the best to ensure we continue our longstanding tradition.

     

    Omni Chicago’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Chicago Hotel’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.

    Responsibilities

    • Event planning and detailing for booked events
    • Maximize Banquet and catering revenues wherever possible and minimize erosion of check averages from   price-sensitive groups. Communication of function-arrangement to all responsible hotel departments.
    • Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
    • Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
    • Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
    • Physically double-check all function arrangements against specifications of client. Correct where necessary.
    • Client contract and effective communication to ensure repeat bookings.
    • Update and increase client prospects through active prospecting
    • Maximize revenues for the hotel through up-selling techniques.
    • Other duties as assigned by Director of Sales & Marketing

    Qualifications

      • High School Diploma or  Equivalent.
      • College degree preferred. 
      • Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program. 
      • Knowledge of the operations of the hotel industry. 
      • Dynamic, enthusiastic, creative  leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed. 
      • Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others. 
      • Must have proven selling, negotiating and presentation skills. 
      • Requires knowledge of advanced sales techniques. 
      • Highly developed customer service skills with strong attention to detail.   
      • Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred. 
      • The ability to delegate, effectively train and coach 
      • Must be able to work a flexible schedule including nights, weekends and holidays.
    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
     

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