• Assistant Restaurant Manager

    Job Locations US-TX-SAN ANTONIO
    Posted Date 3 weeks ago(5/31/2018 10:43 AM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Food & Beverage
  • Overview

    Mokara Hotel and Spa




    The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.


    The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

    Job Description

    To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.


    • Responsible for assigned shift, assisting in overall management
    • Supervise and coordinate assigned shift; pre-meal meeting conducted with staff daily
    • Assist in overall supervision of the department
    • Check staff punctuality
    • Monitor timing of guest experience
    • Spot check liquor pars
    • Order daily supplies
    • Complete Moments of Service Audits
    • Handle guest comments and complaints
    • Ensure guest satisfaction
    • Stay on the floor during peak hours
    • Communicate with guests and receive feedback
    • Observe, teach, and correct staff's service
    • Examine food preparation
    • Examine beverage presentation
    • Maintain condition of dining room
    • Administrative responsibilities
    • Assist Director of Outlets in scheduling , forecast weekly, forecast monthly and  completing weekly payroll
    • Participate in interviewing applicants
    • Prepare maintenance requests and follow-up
    • Complete other assigned duties
    • Monitor food and liquor requisitions
    • Monitor food waste
    • Monitor labor and payroll costs
    • Check bar controls, shot glass use, red lining, empty bottles
    • Must be familiar with and adhere to all liquor liability laws
    • Must know emergency procedures (including CPR) and work to prevent accidents
    • Perform any other duties assigned by management


    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.


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