• Assistant Director of Catering

    Job Locations US-CA-Los Angeles
    Posted Date 2 weeks ago(2 weeks ago)
    Requisition ID
    2018-26224
    # of Openings
    0
    Category (Portal Searching)
    Catering and Convention Services
  • Overview

    Los Angeles Hotel

     

    Los Angeles

     

    From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

     

    Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

    Job Description

    The Omni Los Angeles Hotel at California Plaza is seeking an individual to join our dynamic award winning sales team in group sales.  Our 4 diamond hotel has continually led in the downtown Los Angeles market by delivering exceptional financial results through an empowered customer service staff second to none.   The Omni Los Angeles Hotel at California Plaza consistently ranks in the top 5 hotels out of 342 hotels in Los Angeles with TripAdvisor.com.

     

    If you are a goal orientated, energetic, and motivated person then we offer the perfect environment for you to succeed.  In addition to participating in one of the industry most profitable incentive plan, this individual will have the opportunity to earn additional income through Omni’s referral program featuring the entire portfolio and GHA.  Our expectation for this sales professional is to be interested in Omni Hotels & Resorts many opportunities for advancement with over 50 properties in North America. 

    Responsibilities

    • Solicitation of direct-selling in the local Corporate and Social Catering market.
    • Event planning and detailing for booked events
    • Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups.  
    • Communication of function-arrangement to all responsible hotel departments.
    • Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
    • Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
    • Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
    • Physically double-check all function arrangements against specifications of client. Correct where necessary.
    • Client contract and effective communication to ensure repeat bookings.
    • Update and increase client prospects through active prospecting
    • Maximize revenues for the hotel through up-selling techniques.
    • Be involved in and/or conduct departmental training.
    • Use feedback from Group Medallia Meeting Planner Evaluations to improve service quality. Collaborate with DOC-CS on creating action plans to improve scores.
    • Collaborate with DOC-CS on weekly and monthly forecasting procedures.
    • Other duties as assigned by Director of Catering and Conference Services (DOC-CS).

    Qualifications

    • College degree preferred.   
    • At least 4 years of progressive experience in a catering/sales hotel or related field.
    • Knowledge of the operations of the hotel industry.   
    • Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed.   
    • Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.   
    • Must have proven selling, negotiating and presentation skills.   
    • Requires knowledge of advanced sales techniques.   
    • Highly developed customer service skills with strong attention to detail.     
    • Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred.   
    • The ability to delegate, effectively train and coach   
    • Must be able to work a flexible schedule including nights, weekends and holidays. 
    • Proactively explore networking opportunities
    • Community leadership experience   

    Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.                                                                                                                                                     

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