• General Manager | Barton Creek Country Club

    Job Locations US-TX-Austin
    Posted Date 2 months ago(6/14/2018 4:26 PM)
    Requisition ID
    2018-26357
    # of Openings
    1
    Category (Portal Searching)
    Golf Resort Operations
  • Overview

    bcreek country club

     

     

    Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.

     

    Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.

    Job Description

    This position functions as the primary strategic business leader of the Omni Barton Creek Resort golf properties, responsible for all aspects of the operation, including member, guest and associate satisfaction, human resources, financial performance, sales and revenue generation intended to deliver a return on investment to ownership.

    The Club General Manager directs all aspects of the facility, including its activities and the relationships between the facility and Omni management, members, guests, employees and the local community. Coordinates and administers facility policies and provides supervision and support to all department heads at the golf properties. The Club General Manager monitors the quality of products and services to maximize customer satisfaction. The role also oversees the security and protection of facility assets.

    Responsibilities

    • Clearly communicate the expected product and service levels for the golf properties as it relates to members, hotel guests and events.
    • Sets goals and expectations for direct reports.
    • Identifies leadership and fosters career development.
    • Inspires and motivates team to achieve operational excellence.
    • Creates a cohesive leadership team and positive business environment that consistently delivers results.
    • Develops deployment strategies to market property in order to continue to grow market share.
    • Supports the sales strategy by encouraging effective revenue management practices.
    • Identifies key drivers of business success.
    • Reviews sales goals and strategies to ensure alignment with positioning and pricing.
    • Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year.
    • Ensures capital expenditure funds are being budgeted and deployed effectively and within program.
    • Holds staff accountable for successful performance in a positive manner.
    • Utilizes an “open door” policy.
    • Communicates a clear and consistent message regarding property goals to produce desired results.
    • Fosters associate engagement to providing excellent service.
    • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
    • Hires management personnel who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
    • Provides strategic direction and direct support to ensure a sales-centric culture.
    • Participates directly in risk management issues and prevention including legal and workers compensation
    • Ensures accurate revenue, expense and labor forecasts and execution.
    • Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.
    • Participates in member relations to facilitate retention and acquisition.

    Qualifications

    • Five (5) years minimum experience as a General Manager of private or resort golf properties
    • Class “A” PGA Member
    • Multi-facility management preferred
    • Excellent communications skills
    • Able to motivate team to provide best-in-class customer service
    • 10+ years of P&L responsibilities

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 
    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to 
    applicationassistance@omnihotels.com.

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