• Director of National Accounts (Remote) | Omni Homestead Resort | Charlotte, NC

    Job Locations US-VA-Hot Springs
    Posted Date 3 weeks ago(6/29/2018 8:01 AM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
  • Overview

    The Homestead




    Our employees are what make The Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.


    Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

    Job Description

    The Director of National Accounts / Sr. Sales Manager, while working remotely in-market, is responsible to  fully develop a specific Group Market Segment within a specified geographic territory (Southeast Region) as designated by the Director of Sales and Marketing, concentrating on the solicitation of new and profitable business while retaining existing business from that market. The Sr. Sales Manager is responsible to merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience, and is expected to achieve monthly room night and revenue goals, develop and implement sales action plans, maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Sales and Marketing and Director of Sales.


    • Achieve monthly room night and revenue bookings goals.
    • Solicit accounts within assigned market segment.
    • Prospect and develop new accounts in line with the hotel's stated Mission Statement.
    • Maintain aggressive weekly telephone, site inspection and personal call goals.
    • Use all prospect sources as identified.
    • Follow up promptly on leads generated by the Global Sales offices and other lead generation services
    • Active involvement in industry association and trade shows.
    • Achieve budgeted room rate and revenues.
    • Is knowledgeable of the subtleties inherent in the various market segments and of the role it plays in maintaining the profitability of the hotel.
    • Participate in development of direct mail and all promotions related to the group selling needs
    • Is current with all market-related publications in order to stay on top of all industry trends and uncover any potential leads.
    • Achieve targeted referral goals for all Omni Hotels.
    • Monitor reader board services for potential sources of new group business.
    • Is fully aware of all Omni sponsored promotions.
    • Assist in the development and implementation of the Sales Action Plan (KRA's).
    • Submit weekly and monthly sales reports on a timely basis.
    • Maintain all Delphi accounts and bookings with current trace dated, accurate histories and all relevant information regarding booking activity.
    • Participate in the ongoing forecasting process.
    • Is current and abides by all sales office procedures and systems.
    • Participate in meetings as assigned by the Director of Sales.
    • Attend morning meetings to review site reviews whenever scheduled.
    • Promote a high quality company image by demonstrating professionalism to both clients and colleagues.
    • Recommend improvement of facilities and services as needed.


    • Previous hospitality sales experience
    • Ability to work remotely, based in-market, Charlotte, NC, responsible for the Southeast Region (with required on-site visits to property for approved meetings, trainings, etc.)
    • Previous hospitality sales experience working in a competitive market (strongly preferred)
    • College degree or equivalent experience
    • Proficient in use of Excel, Word and access database tools
    • 2-4 years hotel operations experience (preferred)

    All Full-Time, Year-Round Employees of The Homestead receive medical, dental, and vision insurance options, in addition to resort-specific discounts on dining, rooms, retail, and activities. Join our team today!


    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to 


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed