• Sous Chef

    Job Locations US-SC-Hilton Head Island
    Posted Date 7 days ago(7/10/2018 11:44 AM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
  • Overview

    Hilton Head Oceanfront Resort


    Hilton Head


    Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. 

    Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

    Job Description

    To provide technical and administrative assistance to the Executive Chef and ensures effective operation of the kitchen and food production outlets.


    Summary of Position:

    • Participates in training staff on menu items including ingredients, preparation methods and unique tastes. 
    • Operates and maintains all department equipment and reports malfunctions. 
    • Purchases appropriate supplies and manages inventories according to budget. 
    • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. 
    • Trains associates in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs. 
    • Effectively investigates reports and follows-up on associate accidents. 
    • Sets a positive example for guest relations. 

    Hotel Specific Essential Functions:

    • Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest problems and complaints. 
    • Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters. 
    • Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance. 
    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. 
    • Helps associates receive on-going training to understand guest expectations. 
    • Assists as needed in the interviewing and hiring of associate team members with the appropriate skills. 
    • Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Ensures associates are cross-trained to support successful daily operations. 
    • Uses all available on the job training tools for associates; supervises on-going training initiatives and conducts training when appropriate. 
    • Communicates performance expectations in accordance with job descriptions for each position. 
    • Participates in the associate performance appraisal process, providing feedback as needed. 
    • Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. 


    Tools and Equipment:

    • Cooking utensils and equipment, pots, pans, slicer, knives, VCM, robot coups, blenders, burr mixers
    • Ovens, grills, stoves, flat tops, salamanders


    Working Environment:

    • Exterior of hotel, in restaurant and kitchen areas, with exposure to humidity, steam and extreme temperatures.
    • Exposure to Food and Beverage hazardous cleaning chemicals.
    • Exposure to food items and beverages.


    Physical Requirements:

    • Must be able to work for long periods of time on feet, must be required to lift up to 50 Lbs. Must be able to work under some extreme temperatures.


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