• Outlets Manager

    Job Locations US-TX-Irving
    Posted Date 3 weeks ago(7/30/2018 11:44 AM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Food & Beverage
  • Overview

    Mandalay Hotel




    Patterned after the exotic charm of a Burmese city, the Omni Mandalay Hotel in Las Colinas is a unique oasis that puts you close to the business and cultural attractions of Dallas. Located on the Mandalay Canal in Irving, Texas' prestigious Las Colinas Urban Center, the Omni Mandalay invites you to experience the elegance of a luxury hotel with a sophisticated Asian touch.


    The Omni Mandalay’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Mandalay Hotel in Las Colinas may be your perfect match.

    Job Description

    The Assistant Outlets Manager is responsible for ensuring proper training and supervision of all personnel. The Assistant Outlets Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures.


    • Communicate daily pre-meal meeting with service staff on a daily basis.
    • Supervision of floor during operation.
    • Monitor timing of guest experience.
    • Continously check food quality and presentation coming from kitchen.
    • Maintain food display during service.
    • Monitor guest satisfaction and comments regarding food.
    • To be familiar with clients so that there is constant recognition of all repeat guests.
    • Reviewing reservations on a daily basis.
    • Check reservations against VIP list fron the front desk.
    • Maintaining the physical atmosphere and cleanliness of the outlets.
    • Ensure staff uniforms and appeareance meet the Omni Hotel Standards of Appearance policy.
    • During service, constantly inspect tabletops, side-stations and tray stands.
    • Ensure all equipment is in good condition and clean.
    • Administrative responsibilities:
      • Monthly budget
      • Monthly volume forecast
      • Weekly volume forecast
      • Weekly schedule
      • Staffing requirements
      • Weekly payroll forecast
      • Payroll computations
      • Bar controls and procedures
      • Beverage cost
      • Beverage and food requisitioning
      • Assiting in end-of-month inventory
      • Bar and dining room security 
    • Know and adhere to all company policies and procedures.
    • Know emergency procedures (including CPR) and work to prevent accidents.
    • Perform any and all other duties assigned and/or required by management.


    • Minimum 1 year management experience in similar 4-Diamond hotel F&B environment, required.
    • Bachelors degree required.
    • Individual must be able to work in fast pace environment and multitask.
    • Proven effective leader and ability to delegate.
    • Able to train, develop and lead a team to success.
    • Must possess excellent written and verbal communication skills as well as organizational skills.
    • Must be able to work a flexible schedule to include weekends and holidays.
    • Must have current TABC and Food Handlers Certificatie.
    • Must be able to manage and meet deadlines.


    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

    End of Job Description



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