• Ski Area Food and Beverage Manager

    Job Locations US-NH-Bretton Woods
    Posted Date 2 months ago(8/7/2018 9:46 AM)
    Requisition ID
    2018-27778
    # of Openings
    1
    Category (Portal Searching)
    Food & Beverage
  • Overview

    Mount Washington Hotel

     

    Mt Washington

     

    As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

    Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

    Job Description

    Bretton Woods Job Fair! Friday, October 26th from 5p-8p. 

    Please join us at the Bretton Woods Ski Area in our Base Lodge. We are hiring for full-time, part-time, seasonal and year round positions.

     

     

    The Ski Area Food and Beverage Manager ensures each venue is focused on the guest experience by creating environments of service excellence in each of the venues led, providing outstanding and creative food options, and striving to continually improve guest and employee satisfaction while maximizing the financial performance in areas of responsibility. The Ski Area Food and Beverage Manager position is responsible for the operational oversight of Lucy Crawford Food Court, The Alpine Club, Slopeside and Latitude 44 during the ski season and assists in the Hotel with, but not limited to Rosebrook, Pool, Golf Grille and Latitude 44 for the remainder of the year. This position reports to the Director, Food and Beverage of The Omni Mount Washington Resort.

    Responsibilities

    • Select, train, evaluate, lead, motivate and coach managers, supervisors and associates in the assigned venues to maintain a commitment to service delivery to all of our constituents. Service standards are to be evaluated based on market trends in an effort for continuous improvement in the operation.
    • Create an environment in which collaboration, creativity and innovation is the norm in an effort to drive the experience for our guests and for our associates.
    • Maintain visibility in the operation to employees and guests. Cultivate positive relationships with repeat guests and staff.
    • Maintain open lines of communication with direct reports and staff to ensure operational needs are met and policies are enforced. Attend operational meetings to promote interdepartmental cooperation and improve communication.
    • Monitor labor and operating expenses through effective scheduling, budgeting, supply chain efficiency and inventory control while devising revenue generating strategies.
    • Insure that all areas produce quality products and that competitive pricing is maintained.
    • Provide detailed development and training programs for all associates leading to achieving our service goals.
    • Must possess advanced knowledge of the principles and practices within the food & beverage/hospitality profession. This includes experiential knowledge required for management of people, complex problems and food and beverage management.
    • Demonstrated knowledge of current industry best practices and looks ahead at opportunities to utilize new products, consumer trends, changes in the marketplace, and technology edge.
    • Must demonstrate proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Ability to effectively mentor key leadership positions, to include department managers and assistant managers.
    • Ability to establish priorities for the food & beverage team and provide feedback to others in order to enhance performance.
    • Mastery level understanding of scheduling, payroll, associate relations matters, service recovery, budgeting, managing inventories, cost control, culinary techniques and menu development required.   
    • Highly developed customer service skills; possessing a friendly & service-oriented demeanor and strong problem-solving abilities, with a keen eye for detail  
    • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and employees.
    • Personnel:
    • Create a comfortable atmosphere to encourage committed and loyal associates.
    • Oversee hiring and training programs for food and beverage personnel.
    • Develop management skills in employees.
    • Responsible for corrective action in regards to unsatisfactory performance.

    Qualifications

    • Bachelor’s degree or equivalent experience.
    • Minimum of 5 years’ experience in the hospitality industry.
    • Two years as a Restaurant Manager with multi-unit experience.
    • Ability to make quick decisions in high stress situations.
    • Excellent customer service skills.
    • Pleasant and positive personality.
    • Well organized.
    • Exceptional training skills

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