• Ski Facilities Supervisor

    Job Locations US-NH-Bretton Woods
    Posted Date 1 month ago(1 month ago)
    Requisition ID
    2018-28069
    # of Openings
    1
    Category (Portal Searching)
    Ski Resort Operations
  • Overview

    Mount Washington Hotel

     

    Mt Washington

     

    As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

    Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

    Job Description

    Responsible for ensuring that all outdoor attendants are efficiently and effectively managing parking, ski valet, ski racks and outdoor areas according to company standards. Coordinate staff to cover all outdoor grounds surrounding the ski area.

    Responsibilities

    • Responsible for daily operations of outside areas including parking, ski valet, outdoor seating, ski racks, assist with snow removal and ticket checking.
    • Monitor staff operations/cover arrange breaks and daily assignments for the parking, valet staff members, assisting with the Mountain Host Program and ticket checking.
    • Coordinate with Skier Services Director for scheduling and other operational needs.
    • Scan daily ticket and season pass products using RTP computer system.
    • Monitors traffic flow in all areas, provide direction and crowd control as needed.
    • Frequently assists guests in resolving queries regarding ski ticket and season passes including instances of fraud and misuse of ticket and season pass products.
    • Responsible for inventory of parking and scanning equipment maintain logs to track usage.
    • Ensure parking lots and all outdoor areas are prepared for opening.
    • Assist with snow removal, ski racks, parking, and ticket checking as needed.
    • Administers daily ticket sales using ticket computer system.
    • Frequently assists guests in resolving queries regarding operations and provide directions.
    • Assist in other departments throughout the day including housekeeping and trash removal.
    • It may be necessary for the supervisor to assist in other areas to ensure coverage in all departments.

    Qualifications

    • Must have excellent interpersonal skills.
    • Must provide excellent service to internal and external customers.
    • Must have excellent oral and written communication skills.
    • Must be attentive to detail.
    • Must be available to work flexible hours, including weekends and holidays.

    Omni Hotels and Resorts is an equal opportunity employer.

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