• Director of Loss Prevention

    Job Locations US-CA-Carlsbad
    Posted Date 3 weeks ago(3 weeks ago)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Loss Prevention
  • Overview

    La Costa Resort and Spa


    La Costa


    Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.


    Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

    Job Description

    Assist in planning, organizing, staffing, directing and training personnel involved in promoting and maintaining our company’s loss prevention and property protection programs. 



    1. Establishes operational procedures for activities such as fire prevention and firefighting, traffic control, guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information, and investigation of accidents and criminal acts.
    2. Plans budgets, implements and controls Omni La Costa Resort & Spa Loss Prevention Programs for Guest, Members, Associates, and Owners.
    3. Confers with representatives of Leadership to formulate policies, determine need for programs, and coordinate programs accordingly.
    4. Coordinates and resolves all general liability claims; calls, discusses, negotiates and resolves.
    5. Confers with representatives of local government to ensure cooperation and coordination of resort activities with law enforcement and firefighting agencies.
    6. Directs activities of workers involved in industrial safety programs.
    7. Reviews incident trends in general, liability and industrial injuries. Prepares action plans and training programs as the analysis dictates.
    8. Develops and implements resort wide disaster preparedness program.
    9.  Recruits, trains and develops Loss Prevention associates. 
    10. Maintains good working relationships and open lines of communication with all other departments.
    11. Maintains continuous contact with hotel guests to ensure that any problems or complaints are handled quickly, efficiently and courteously.
    12. Uphold the hotel's commitment to gracious hospitality and follow through on staff courteous training programs.
    13. Supervise and ensure proper communications and planning within areas of responsibility and other departments at the resort.
    14. Operate within budgeted guidelines.  Monitor and critique payroll and other expenses in Loss Prevention.
    15. Ensure scheduling of OST meetings on a monthly basis.
    16. Tracking goals and objectives.  Formulate new and fine tune existing goals.


    This brief job profile is to give a general idea of the job and in no way states or implies that these are the only job duties to be performed by the associate in this position. Other duties will be assigned.



    Master's degree (M. A.) or equivalent; or four to ten years’ related experience and/or training; or equivalent combination of education and experience.



    Must have a state issued driver’s license and be able to provide a clean DMV printout.  30 Hour Cal/OSHA card.



    Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of Leaders, Clients, Guests, and the general public.



    Ability to define problems, collects data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.



    The physical requirements described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the Associate is regularly required to sit; stand, walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The Associate frequently is required to climb or balance and stoop, kneel, crouch, or crawl.  The Associate is occasionally required to smell.  The Associate must frequently lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Specific hearing abilities required by this job include good hearing ability, ability to hear alarms and distinguish sounds.


    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

    End of Job Description



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