• Catering Sales Manager

    Job Locations US-NC-Charlotte
    Posted Date 7 days ago(10/15/2018 10:06 AM)
    Requisition ID
    2018-28943
    # of Openings
    1
    Category (Portal Searching)
    Sales
  • Overview

    Charlotte Hotel

     

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    The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

     

    Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

    Job Description

    Responsible for booking assigned markets with the emphasis on catering business. Also, responsible for merchandising as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel, while ensuring that the Customer has the best possible meeting experience.

    Responsibilities

    • Solicitation of direct-selling in the local, Corporate Catering market.
    • Event planning and detailing for booked events
    • Maximize Catering revenues wherever possible and minimize erosion of check averages from   price-sensitive groups. Communication of function-arrangement to all responsible hotel departments.
    • Communication with clients prior to events to initiate, negotiate, and close contracts for all catered functions.
    • Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
    • Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
    • Physically double-check all function arrangements against specifications of client. Correct where necessary.
    • Client contract and effective communication to ensure repeat bookings.
    • Update and increase client prospects through active prospecting
    • Maximize revenues for the hotel through up-selling techniques.
    • Other duties as assigned by Director of Catering.

    Qualifications

    • College degree preferred. 
    • Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program. 
    • Knowledge of the operations of the hotel industry. 
    • Dynamic, enthusiastic, creative  leader who thrives under pressure and is able to perform multiple functions and troubleshoot when needed. 
    • Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others. 
    • Must have proven selling, negotiating and presentation skills. 
    • Requires knowledge of advanced sales techniques. 
    • Highly developed customer service skills with strong attention to detail.   
    • Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel, and Outlook. Delphi experience preferred. 
    • The ability to delegate, effectively train and coach 
    • Must be able to work a flexible schedule including nights, weekends and holidays.

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