• Bretton Arms Innkeeper

    Job Locations US-NH-Bretton Woods
    Posted Date 1 month ago(11/12/2018 5:42 PM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Hotel Management
  • Overview

    Mount Washington Hotel


    Mt Washington


    As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

    Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

    Job Description

    Please join us for our upcoming Job Fair BBQ at Bretton Woods! Wednesday, November 28th from 4p-7p in the Base Lodge. 


    The Bretton Arms Inn is looking for an Innkeeper! 


    • Responsible Overall operation of the Bretton Arm Inn. The Inn is an independent business unit that operates separate from the main hotel, however is branded as an OMNI property.


    • Performs adequately to budgeted financial obligations of the resort. Meet/Exceed expectations in terms of expense control as a percentage to revenues on a monthly/annual basis.


    • Develop and propose ideas for new programs / activities that will generate revenue for the Inn.  Expectation is to develop partnerships with on site departments as well as outside vendors to create a portfolio of events that future guest can participate in, creating revenue generation as well as exceeding guest service expectations. Elevate revenue streams and Guest Experiences.


    • Provide a unparallel level of leadership to the associates throughout the Inn. Uncompromising level of dedication to develop and continuously train associates to exceed guests expectations.
    • Keen attention to detail in all area of the property in terms of cleanliness and appearance.


    • Devoted to Omni Hotels & Resorts Brand Standards and ensure Cultural Compliance


    • Strong organizational skills , prepare monthly OST meeting , MOS & Overall Scorecard compliance


    • Exceptional guest service skills – Continued training programs – Execution of GE action plan


    • Hiring, training, and disciplining of associates within the Rooms Division at the Inn
    • Ability to ensure the safety of guests and associates during an emergency.


    Must be able to work a flexible schedule including nights, weekends and holidays.

    Must have excellent customer service skills.

    Must have excellent organizational skills.

    Previous management experience is preferred. 

    End of Job Description



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