• Spa Director

    Job Locations US-TX-SAN ANTONIO
    Posted Date 3 weeks ago(11/29/2018 10:19 AM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
  • Overview

    Mokara Hotel and Spa




    The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.


    The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

    Job Description

    The Spa Director will be responsible for the overall operational function and management of the Spa and will demonstrate leadership throughout the Spa and Hotel to maximize guest and team satisfaction. Is responsible for all Spa policies and procedures and has direct supervision for the Assistant Spa Director along with the Cosmetology and Massage Supervisors.


    • Implements and monitors the budget plus manages expenses within the approved budget constraints for the entire Spa.
    • Will serve as MOD of the Resort when scheduled.
    • Manages the Spa team and develops relationships with all guests and vendors.
    • To create, maintain and oversee a marketable and profitable Spa while meeting/exceeding financial goals
    • To directly supervise the Assistant Spa Director plus the Cosmetology and Massage Supervisors
    • To actively create and promote special promotions and events
    • To actively create and promote local day guest business through gift cards, special occasion celebrations and holiday events
    • To assist in promoting and marketing the Spa to Hotel Guests
    • To provide personal attention to the guests


    • Must have minimum two years of Spa Management experience in a high volume spa.
    • Prior experience managing schedules, inventory, payroll, service recovery and associate relations required.
    • Understanding of state and local regulations pertaining to spa operations, including maintaining the required health and safety standards.
    • Understanding of modern techniques in cosmetology, nail services, massage therapy and estetician services required.
    • Ability to work well under pressure and manage a high volume of reservations and guest requests
    • CPR and First Aid certification is desired

    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.


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