• Assistant Director of Catering and Convention Services | FT

    Job Locations US-FL-Champions Gate
    Posted Date 1 month ago(12/17/2018 5:37 PM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Catering and Convention Services
  • Overview

    Orlando Resort at Championsgate




    The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf, the Leadbetter Golf Academy World Headquarters and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

    Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.

    Job Description

    The Assistant of Catering & Conference Services is responsible for assisting the Director of Meeting & Conference Services in directing, coordinating, training and supervising the Conference Services Managers, Catering Managers, as well as all other aspects of business personal within the  He/she is responsible for coordinating and supervising assigned group business after it is turned over by the sales department, throughout and through the closure of the event and subsequent financial aspects of the program, while maintaining profitable operations and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.  The Assistant Director of Catering & Conference Services is also responsible for acting as a liaison between client and operating departments to ensure a successful meeting and to generate repeat business            .


    • Handles high profile and selected convention groups of value and importance to the hotel. Is the main contact for these accounts to coordinate final arrangements for convention/meetings. Advises hotel department heads of special requirements of groups coming into the hotel.
    • Participates in planning, evaluating, organizing, and directing the activities of the Convention Services Managers, Catering Sales Managers and Conference Service Department Administrative Staff.
    • Works with Director of Catering & Conference Services to ensure that department personnel follow all policies, procedures and guidelines.
    • Responsible for selected administrative duties that are necessary in the functioning of the department.
    • Participates as directed in anticipating needs, forecasting results, analyzing and arranging work processes for personnel in the department.
    • Participates in the necessary training, motivation, and leadership for all department personnel.
    • Participates in the interview process for hiring all departmental personnel.
    • Ensures that department personnel, as established by Omni Hotel, are following all procedures, policies, and guidelines.
    • Establishes and maintains efficient office procedures to facilitate the smooth operation of the department.
    • Assists in forecasting, meeting room income and meeting covers on an annual/quarterly/monthly basis.
    • Recommends appropriate “in-house” and/or preferred vendors for group related services.
    • Ensures that all file turnover requirements (from Sales to Conference Services) are fulfilled.
    • Responsible for managing and tracking daily payroll costs.
    • Attends and conducts Daily BEO Meeting.
    • Attends and conducts Weekly Resume Meeting



    • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and at least 3 years of related experience.
    • Must be proficient in Computer operations, Company approved spreadsheets and word processing.
    • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
    • Previous Experience as a Conference Service Manager in a High Volume 4-Star Hotel
    • Delphi or Equivalent Training
    • Certified Meeting Planner (Optional)


    Physical Requirements:

    • Stand and Walk for Lengthy Periods of Time throughout 70,000+ sq. ft. of Meeting Space
    • Viewing the Computer Screen to complete Necessary Procedures
    • Be able to assist in all areas of the hotel.

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.



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