• Director of Conference Services

    Job Locations US-TX-Austin
    Posted Date 1 month ago(12/19/2018 9:37 AM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Catering and Convention Services
  • Overview

    Barton Creek Resort & Spa


    Barton Creek


    Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.


    Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

    Job Description

    Oversee the Convention Services Department by ensuring a consistentproduct to standards, while maximizing profitability and protecting the integrity of the guest experience.


    • Ensure catering sales meet budgeted levels.
    • Ensure smooth flow of information (communication) from Sales to Banquet Services and the Food & Beverage Department.
    • Prospect and establish an expanding base of accounts.
    • Monitor and evaluate, on a continuous basis, the level of service maintained by the Banquet Department.
    • Prepare weekly, monthly, and quarterly Banquet & Catering forecasts as requested to monitor business flow accurately.
    • Prepare Catering Sales Action Plans, on a quadrimestral basis in order to focus on client needs and maximize gap periods.
    • Prepare performance benchmarks for Catering Account Executives and Convention Coordinator on monthly and quadrimestral basis.
    • Prepare six month rolling forecast and analysis.
    • Ensure that the department standards are met and that all company policies and procedures are adhered to.
    • Perform annual performance reviews for all Catering Sales Managers.
    • Have a working knowledge of Food & Beverage product offerings.
    • Attend/Conduct all designates Sales and Banquet meetings.
    • Plan, evaluate, organize and direct the activities of the Convention Services Managers.
    • Establish and maintain rapport with outside purveyors, who provide services for the Hotel and its guests through the Convention Services Department.
    • Forecasts banquet food, beverage, and room rental revenues on an annual, monthly, and weekly basis.
    • Attend weekly staff and group resume meetings.
    • Tours the hotel function space and spot checks meeting room setups.
    • Ensure that the desired level of quality is maintained in all meeting room sets on a continuing basis.
    • Ensure that all file turnover requirements are fulfilled.
    • Oversee the coordination of the Delphi Function Diary.
    • Attend out of hotel meetings as required.


    • 3-5 years of Hotel Sales/Catering experience required.
    • High school diploma or equivalent.
    • College degree preferred.
    • Knowledge of the operations of the hotel industry.
    • Dynamic, enthusiastic, creative leader who thrives under pressure and is able to perform multiple functions and troubleshot when needed.
    • Must have proven selling, negotiating and presentation skills.
    • Highly developed customer service skills with strong attention to detail.
    • Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
    • The ability to delegate, effectively train and coach.
    • Must be able to work a flexible schedule including night, weekends and holidays.

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.


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