• Outlets Manager

    Job Locations US-GA-Atlanta
    Posted Date 2 weeks ago(1/8/2019 12:50 PM)
    Requisition ID
    2019-31750
    # of Openings
    1
    Category (Portal Searching)
    Food & Beverage
  • Overview

    ATLBRV exterior from plaza - sized for OH.com

     

    Serving as a cornerstone of northern Atlanta’s newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official  hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining.

     

    Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant.

    Job Description

    This Outlets Manager is responsible for ensuring proper training and supervision of all personnel. The Outlets Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. The Outlets Manager will also supervise and coordinate activities of In-Room Dining, the Wine and Coffee Bar, and pool outlet personnel to provide timely and courteous service to patrons by performing the following duties.  

    Responsibilities

    • Able to forecast following year budgeted revenue, labor cost, beverage cost, food cost an all related GL cost.
    • Able to forecast monthly revenue based on prior year budget, week to date actual.
    • Monitor weekly Labor food and beverage cost.  Implement action plans based on troubled areas of opportunity.
    • Determine monthly staffing needs-based on hotel, convention and business trends.
    • Work with HR/ASC and fellow managers on hiring needs to determine correct course of hiring action.
    • Work with Director of Operations and executive chef in an effort to ensure that ll associates adequately understand menu offering and are able to sell it.
    • Address guest complaints concerning-services, food and beverage.
    • Train food and beverage outlets employees in proper service etiquette.
    • Schedule work hours and keeps time records of dining room workers.
    • Assist in purchasing of beverages.
    • Directly supervise 15-20 employees in all front of the house departments.
    • Interviewing, hiring, and training employees.
    • Handle guest comments and complaints and ensure guest satisfaction.
    • Spot check liquor pars.
    • Monitor food and liquor requisitions and food waste.
    • Check bar controls, shot glass use, red lining, and bottles totally empty daily.
    • Must be familiar with and adhere to all liquor liability laws.

    Qualifications

    • 2 years of Food and Beverage Experience Management experience. Hotel experience preferred.
    • Must have the ability to manage deadlines.
    • Understanding of Food and Beverage financial including cost and par controls is preferred.
    • General knowledge of Microsoft Word, Excel, and PowerPoint.
    • Must have a strong attention to detail as well as strong customer service skills.
    • Must be Food Handler and TABC certified.
    • Must be able to work a flexible schedule including weekends and holidays.
    • Must have current Cobb County Alcohol Permit.

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 


    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

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